The distance from the door edge to the operating centre affects compatibility. Share the product drawing and existing measurement if safely available. An incorrect backset can place the handle or mechanism against old holes, so check before purchasing a replacement.
Hardware must suit the leaf thickness and the maker’s permitted range. Spindles and fixings are not interchangeable solely because the finish matches. Provide the door specification where possible and keep the complete supplied pack together until the fit is reviewed.
Photograph the edge preparation and both door faces. A different lock body may require work beyond a straightforward compatible swap. Structural alteration, rebuilding damaged sections and specialist door-system changes are excluded rather than assumed to be part of replacement hardware fitting.
Replace suitable ordinary mechanical hardware in the compatible existing preparation and check its operation with the authorised customer. Scope limits: Authorised ordinary compatible mechanical lockset replacement only. No lockouts, emergency entry, key cutting, rekeying, locksmith security services, rated-door work or electrical integration.