the latch, handle, hinge or ordinary running hardware no longer lines up or operates normally. Replace accessible compatible roller assemblies on an accepted panel, set the height and check ordinary travel and stops.
Signs: the latch, handle, hinge or ordinary running hardware no longer lines up or operates normally or the door closes poorly despite an otherwise sound visible opening. Causes: normal wear in hinges, latches or compatible mechanical hardware or loose fixings, minor alignment drift or ordinary timber movement.
After fitting, the panel height needs checking against the opening and compatible hardware. Excessive adjustment is not a cure for an unsuitable part. The aim is supported travel and workable clearances, with any remaining frame or track limitation explained before handover.
Dents, debris or wear in the rail can contribute to difficult movement. A roller replacement quote should distinguish these from a roller fault. Track repair can be considered separately where suitable; new wheels alone cannot promise smooth travel over a damaged running surface.
Keep the running surface clear and follow the hardware instructions. Report renewed drag rather than repeatedly forcing the panel. Limits: Ordinary non-powered safely handled panels only. No heavy specialist lifting, glazing work, powered operators, structural changes or access-control integration.