the latch, handle, hinge or ordinary running hardware no longer lines up or operates normally. Repair an accepted accessible rail or fit a compatible running insert or replacement section without changing the building envelope.
Signs: the door closes poorly despite an otherwise sound visible opening or the door sags, rubs, sticks or has uneven gaps around the opening. Causes: local damage to an accessible component rather than an assumed structural defect or loose fixings, minor alignment drift or ordinary timber movement.
Show the points where movement catches as well as the full track. Local damage may have a different repair option from extensive wear. Photographs help describe the problem but cannot establish that the track, rather than the rollers or frame, is the only cause.
Loose or damaged fixings can affect the running surface. Accessible fixing points need sound support for ordinary work to proceed. Deterioration beneath the rail may require a different assessment; covering it with a new section does not restore an unsound base.
Keep the rail clear and check travel after the agreed work. Report recurrent catching so the remaining cause can be reviewed. Limits: Accessible non-structural running rails only. No threshold waterproofing alterations, drainage-system redesign, structural changes, major glazing or powered operators.