A replacement rail or insert needs the correct shape and dimensions. Provide the system reference where available. Similar-looking tracks may support different rollers, so a generic strip should not be assumed to be a suitable repair for every sliding door.
Existing drainage features must not be obstructed by an ordinary repair. Show the complete threshold arrangement in the enquiry. Changes to a drainage or glazing system require the appropriate expertise and are not authorised simply because the damaged rail is nearby.
Show the points where movement catches as well as the full track. Local damage may have a different repair option from extensive wear. Photographs help describe the problem but cannot establish that the track, rather than the rollers or frame, is the only cause.
Repair an accepted accessible rail or fit a compatible running insert or replacement section without changing the building envelope. Scope limits: Accessible non-structural running rails only. No threshold waterproofing alterations, drainage-system redesign, structural changes, major glazing or powered operators.