a handle, latch, hinge, track or screen is visibly worn or damaged. Assess small suitable frame-finish repairs without disturbing glass, glazing beads, seals or structural joints.
Signs: the window is stiff, loose or no longer moves through its normal range or a handle, latch, hinge, track or screen is visibly worn or damaged. Causes: movement, dirt or damage around the relevant hardware or normal wear in accessible moving hardware.
Movement at a frame joint or distortion of the opening is outside cosmetic repair. Do not cover or force the affected area to improve its appearance. A suitable specialist should assess suspected structural failure before a local finish repair is considered.
Soft, crumbling or deteriorated timber is different from a surface blemish. Explain any known water exposure and show the surrounding area. Rot remediation has a separate repair scope, while a severely deteriorated frame may require a specialist replacement assessment.
The agreed service covers small cosmetic timber/frame finish repairs after condition and access review, without disturbing glass or the glazing system. Exclusions: Frame replacement, structural joints, glass/beading removal, seals, sash restoration, rot remediation (existing separate intent), hazardous coatings.