Soft, crumbling or deteriorated timber is different from a surface blemish. Explain any known water exposure and show the surrounding area. Rot remediation has a separate repair scope, while a severely deteriorated frame may require a specialist replacement assessment.
Movement at a frame joint or distortion of the opening is outside cosmetic repair. Do not cover or force the affected area to improve its appearance. A suitable specialist should assess suspected structural failure before a local finish repair is considered.
A stiff handle or difficult opening may concern hinges, catches or other hardware rather than the frame finish. Describe how the window operates. Suitable hardware work belongs to its own service, and a cosmetic frame patch will not correct that mechanism.
The agreed service covers small cosmetic timber/frame finish repairs after condition and access review, without disturbing glass or the glazing system. Exclusions: Frame replacement, structural joints, glass/beading removal, seals, sash restoration, rot remediation (existing separate intent), hazardous coatings.