Movement at a frame joint or distortion of the opening is outside cosmetic repair. Do not cover or force the affected area to improve its appearance. A suitable specialist should assess suspected structural failure before a local finish repair is considered.
The existing finish and any requested paint work need to be identified in the quote. A local patch may remain visible beside aged coatings. Hazardous paint removal is excluded, and an exact colour or texture match cannot be promised from photos.
Soft, crumbling or deteriorated timber is different from a surface blemish. Explain any known water exposure and show the surrounding area. Rot remediation has a separate repair scope, while a severely deteriorated frame may require a specialist replacement assessment.
The agreed service covers small cosmetic timber/frame finish repairs after condition and access review, without disturbing glass or the glazing system. Exclusions: Frame replacement, structural joints, glass/beading removal, seals, sash restoration, rot remediation (existing separate intent), hazardous coatings.