a handle, latch, hinge, track or screen is visibly worn or damaged. Assess small suitable frame-finish repairs without disturbing glass, glazing beads, seals or structural joints.
Signs: the window does not close, catch or sit evenly as it did before or the window is stiff, loose or no longer moves through its normal range. Causes: normal wear in accessible moving hardware or loose compatible fixings or adjustment points.
Soft, crumbling or deteriorated timber is different from a surface blemish. Explain any known water exposure and show the surrounding area. Rot remediation has a separate repair scope, while a severely deteriorated frame may require a specialist replacement assessment.
Work should not require removal of glass, glazing beads or seals. Show how close the defect is to those components. Glass replacement, seal work and specialist glazing repairs are excluded rather than treated as incidental parts of a small frame job.
The agreed service covers small cosmetic timber/frame finish repairs after condition and access review, without disturbing glass or the glazing system. Exclusions: Frame replacement, structural joints, glass/beading removal, seals, sash restoration, rot remediation (existing separate intent), hazardous coatings.