Measure the visible width and thickness where safe and show the board profile. Replacement timber can differ from weathered material in colour and texture. Discuss finish expectations before assuming a new paling will immediately blend with the older fence.
A timber repair and a coating job are separate parts of the scope. Ask whether any finish preparation is included and follow material guidance. Repeated deterioration should prompt a review of exposure and support rather than repeated cosmetic replacement alone.
Identify how many palings are affected and where they have detached. Refixing may be possible when the boards and rails remain sound. A moving fence section needs a wider assessment rather than simply adding more screws through the visible boards.
The agreed service covers suitable local paling reattachment/replacement and compatible fixing review. Exclusions: Post repair (existing intent), major panel/fence replacement, retaining structures, boundary disputes, pool barriers, unstable supports.