the component no longer sits level, opens or supports ordinary use as intended. Fit a compatible approved furniture restraint at suitable sound attachment points and explain any product or placement limitations.
Signs: a supplied item, trim or fitting is loose, incomplete, damaged or needs adjustment or a practical repair or compatible installation needs a clear product and access review. Causes: ordinary wear, loose compatible fixings or minor fitting movement or an incomplete assembly or a mismatched replacement component.
A suitable wall fixing depends on the actual substrate and support, not just the painted surface. Hidden services also affect safe drilling. Photographs help plan the visit but cannot confirm every concealed condition or establish that a particular fixing will be suitable.
Skirting can hold furniture away from the wall and affect restraint geometry. Show the gap and the proposed final position. The supplied restraint must accommodate the arrangement appropriately; removing structural material or forcing the unit against the wall is not an assumed solution.
adjust or repair a suitable existing item. fit a compatible supplied component after checking measurements and instructions. Limits: Product-approved restraint of suitable ordinary furniture only. No improvised load-bearing reconstruction, structural alteration, electrical work, certification or childproofing guarantees.