Arrange the appropriate owner or manager permission for wall fixing and identify the access contact. A tenant enquiry alone does not establish authority to drill. Discuss any restrictions before scheduling rather than discovering after arrival that the proposed attachment is not permitted.
Provide the complete supplied restraint and instructions where available. A generic strap should not be assumed suitable for every product. Missing or unsuitable parts need resolution before the unit can be treated as having an agreed completed attachment.
A suitable wall fixing depends on the actual substrate and support, not just the painted surface. Hidden services also affect safe drilling. Photographs help plan the visit but cannot confirm every concealed condition or establish that a particular fixing will be suitable.
Fit a compatible approved furniture restraint at suitable sound attachment points and explain any product or placement limitations. Scope limits: Product-approved restraint of suitable ordinary furniture only. No improvised load-bearing reconstruction, structural alteration, electrical work, certification or childproofing guarantees.