A suitable wall fixing depends on the actual substrate and support, not just the painted surface. Hidden services also affect safe drilling. Photographs help plan the visit but cannot confirm every concealed condition or establish that a particular fixing will be suitable.
Empty the furniture where safe and explain whether it can be moved to expose the approved point. Heavy handling needs assessment before booking. Anchoring should be planned around a workable safe position, not performed blindly through an obstructed gap.
Provide the complete supplied restraint and instructions where available. A generic strap should not be assumed suitable for every product. Missing or unsuitable parts need resolution before the unit can be treated as having an agreed completed attachment.
Fit a compatible approved furniture restraint at suitable sound attachment points and explain any product or placement limitations. Scope limits: Product-approved restraint of suitable ordinary furniture only. No improvised load-bearing reconstruction, structural alteration, electrical work, certification or childproofing guarantees.