The attachment point must be suitable for the furniture construction and instructions. A thin back panel may not be a load-bearing fixing location. If the approved point is damaged or missing, reconstruction of load-bearing components is outside the accepted anchoring task.
A suitable wall fixing depends on the actual substrate and support, not just the painted surface. Hidden services also affect safe drilling. Photographs help plan the visit but cannot confirm every concealed condition or establish that a particular fixing will be suitable.
Empty the furniture where safe and explain whether it can be moved to expose the approved point. Heavy handling needs assessment before booking. Anchoring should be planned around a workable safe position, not performed blindly through an obstructed gap.
Fit a compatible approved furniture restraint at suitable sound attachment points and explain any product or placement limitations. Scope limits: Product-approved restraint of suitable ordinary furniture only. No improvised load-bearing reconstruction, structural alteration, electrical work, certification or childproofing guarantees.