the component no longer sits level, opens or supports ordinary use as intended. Replace the accepted ordinary decorative surround with suitable joints and fixings, leaving the agreed preparation for finishing.
Signs: a supplied item, trim or fitting is loose, incomplete, damaged or needs adjustment or a practical repair or compatible installation needs a clear product and access review. Causes: ordinary wear, loose compatible fixings or minor fitting movement or an incomplete assembly or a mismatched replacement component.
Top corners and returns need appropriate ordinary cutting and fitting. Show any unusual junctions before ordering material. A compatible profile and adequate lengths matter; filling large mismatches is not equivalent to a properly planned replacement surround.
Existing paint, adhesive and fasteners affect how the old surround can be removed. Some surrounding making-good may be needed. The service should not promise damage-free removal from every finish, and any unexpected deterioration needs discussion before the opening is covered again.
adjust or repair a suitable existing item. fit a compatible supplied component after checking measurements and instructions. Limits: Ordinary decorative surrounds only. No structural jamb or opening modifications, specialist glazing, fire-door certification or hazardous-material disturbance.