the component no longer sits level, opens or supports ordinary use as intended. Replace the accepted ordinary decorative surround with suitable joints and fixings, leaving the agreed preparation for finishing.
Signs: a supplied item, trim or fitting is loose, incomplete, damaged or needs adjustment or the component no longer sits level, opens or supports ordinary use as intended. Causes: ordinary wear, loose compatible fixings or minor fitting movement or local damage that does not establish a structural requirement.
Existing paint, adhesive and fasteners affect how the old surround can be removed. Some surrounding making-good may be needed. The service should not promise damage-free removal from every finish, and any unexpected deterioration needs discussion before the opening is covered again.
Measure both sides and the top and identify whether one face or both are included. A doorway may have different trim on each side. The quote should describe the actual surround instead of assuming one opening means every adjacent decorative surface.
Replace the accepted ordinary decorative surround with suitable joints and fixings, leaving the agreed preparation for finishing. Limits: Ordinary decorative surrounds only. No structural jamb or opening modifications, specialist glazing, fire-door certification or hazardous-material disturbance.