The product type determines the bracket and fixing arrangement. Send the exact model and all supplied components. A rod kit and a curtain track are not interchangeable systems, and missing brackets should be resolved before their installation is scheduled.
Furniture, pelmets and high or awkward positions can limit safe access. Show the room around the window and mention any staircase or obstruction below it. Unsupported high-access work is outside this service and must be identified before booking.
A painted wall surface does not reveal all of the construction behind it. Share any known wall details and nearby services. Installation depends on suitable support and safe fixing locations, not simply finding a plug that fits an existing hole.
The agreed service covers non-powered rods/tracks, compatible brackets, positioning and operation checks. Exclusions: Electrical motors/wiring, unsuitable substrates, unassessed cord hazards, unsupported high access.