the component no longer sits level, opens or supports ordinary use as intended. Position and mechanically fit suitable non-powered rods or tracks, following product instructions and applicable cord-safety requirements.
Signs: a supplied item, trim or fitting is loose, incomplete, damaged or needs adjustment or a practical repair or compatible installation needs a clear product and access review. Causes: local damage that does not establish a structural requirement or ordinary wear, loose compatible fixings or minor fitting movement.
The product type determines the bracket and fixing arrangement. Send the exact model and all supplied components. A rod kit and a curtain track are not interchangeable systems, and missing brackets should be resolved before their installation is scheduled.
Heavy curtains can place different demands on the supports from lightweight fabric. Include product weight information rather than only the window width. The rod span and manufacturer bracket spacing also matter when deciding whether the intended arrangement is suitable.
The agreed service covers non-powered rods/tracks, compatible brackets, positioning and operation checks. Exclusions: Electrical motors/wiring, unsuitable substrates, unassessed cord hazards, unsupported high access.