A painted wall surface does not reveal all of the construction behind it. Share any known wall details and nearby services. Installation depends on suitable support and safe fixing locations, not simply finding a plug that fits an existing hole.
Identify cords, chains and all supplied safety components at the enquiry stage. Product instructions and applicable safety requirements must be followed. An incomplete or unsafe operating system should not be installed as if it were an ordinary uncorded rod.
Show the full opening and explain the intended mounting position. Handles, opening windows and the depth of the recess can interfere with the curtain or fittings. The final layout should be checked against the product before any drilling is agreed.
The agreed service covers non-powered rods/tracks, compatible brackets, positioning and operation checks. Exclusions: Electrical motors/wiring, unsuitable substrates, unassessed cord hazards, unsupported high access.