A painted wall surface does not reveal all of the construction behind it. Share any known wall details and nearby services. Installation depends on suitable support and safe fixing locations, not simply finding a plug that fits an existing hole.
The service covers suitable mechanical fittings for non-powered products. Motor wiring and electrical alterations are excluded. Altering the building to create support or modifying an unsuitable curtain system should not be assumed to form part of a standard rod installation.
The product type determines the bracket and fixing arrangement. Send the exact model and all supplied components. A rod kit and a curtain track are not interchangeable systems, and missing brackets should be resolved before their installation is scheduled.
The agreed service covers non-powered rods/tracks, compatible brackets, positioning and operation checks. Exclusions: Electrical motors/wiring, unsuitable substrates, unassessed cord hazards, unsupported high access.