the component no longer sits level, opens or supports ordinary use as intended. Position and mechanically fit suitable non-powered rods or tracks, following product instructions and applicable cord-safety requirements.
Signs: the component no longer sits level, opens or supports ordinary use as intended or a practical repair or compatible installation needs a clear product and access review. Causes: ordinary wear, loose compatible fixings or minor fitting movement or an incomplete assembly or a mismatched replacement component.
Long rods or tracks may require a specific support layout. Provide the manufacturer instructions and desired width. Omitting an intermediate bracket to improve the appearance is not appropriate when the product relies on it for support under normal use.
The service covers suitable mechanical fittings for non-powered products. Motor wiring and electrical alterations are excluded. Altering the building to create support or modifying an unsuitable curtain system should not be assumed to form part of a standard rod installation.
The agreed service covers non-powered rods/tracks, compatible brackets, positioning and operation checks. Exclusions: Electrical motors/wiring, unsuitable substrates, unassessed cord hazards, unsupported high access.