A rocking item may involve the floor, adjustable feet or the item itself. Show the setting and describe whether the movement is new. Load-bearing reconstruction is excluded, and a furniture item with unresolved structural damage should not be returned to use.
A small screw or bolt can work loose without the surrounding furniture being damaged. Show the complete connection and any missing hardware. Tightening is appropriate only when the fastener and the material accepting it remain sound and compatible.
Keep loose hardware and send any part numbers before purchasing substitutes. Thread size, length and the connection design matter. The service can review compatible small-part work but does not promise bespoke manufacture or parts for discontinued furniture systems.
The agreed service covers assessed minor mechanical fixings and non-specialist household furniture adjustments. Exclusions: Upholstery, antiques/conservation, powered mechanisms, load-bearing reconstruction, cabinet hinges, drawers, assembly of new items.