A rocking item may involve the floor, adjustable feet or the item itself. Show the setting and describe whether the movement is new. Load-bearing reconstruction is excluded, and a furniture item with unresolved structural damage should not be returned to use.
A small screw or bolt can work loose without the surrounding furniture being damaged. Show the complete connection and any missing hardware. Tightening is appropriate only when the fastener and the material accepting it remain sound and compatible.
Movement at a joint may indicate more than a loose screw. Split material, pulled inserts or failed load-bearing connections can require specialist work or replacement. Stop using an unstable item and explain what moves rather than trying repeated temporary fixes.
The agreed service covers assessed minor mechanical fixings and non-specialist household furniture adjustments. Exclusions: Upholstery, antiques/conservation, powered mechanisms, load-bearing reconstruction, cabinet hinges, drawers, assembly of new items.