A rocking item may involve the floor, adjustable feet or the item itself. Show the setting and describe whether the movement is new. Load-bearing reconstruction is excluded, and a furniture item with unresolved structural damage should not be returned to use.
Solid timber, veneers, composite panels and metal frames have different fastening arrangements. A product label and close photo can help identify them. A repair should suit the actual construction; a generic fixing should not be assumed to work in every material.
A small screw or bolt can work loose without the surrounding furniture being damaged. Show the complete connection and any missing hardware. Tightening is appropriate only when the fastener and the material accepting it remain sound and compatible.
The agreed service covers assessed minor mechanical fixings and non-specialist household furniture adjustments. Exclusions: Upholstery, antiques/conservation, powered mechanisms, load-bearing reconstruction, cabinet hinges, drawers, assembly of new items.