the component no longer sits level, opens or supports ordinary use as intended. Review minor compatible fastening and adjustment work without reconstructing load-bearing furniture or undertaking specialist restoration.
Signs: the component no longer sits level, opens or supports ordinary use as intended or a supplied item, trim or fitting is loose, incomplete, damaged or needs adjustment. Causes: local damage that does not establish a structural requirement or ordinary wear, loose compatible fixings or minor fitting movement.
A rocking item may involve the floor, adjustable feet or the item itself. Show the setting and describe whether the movement is new. Load-bearing reconstruction is excluded, and a furniture item with unresolved structural damage should not be returned to use.
Movement at a joint may indicate more than a loose screw. Split material, pulled inserts or failed load-bearing connections can require specialist work or replacement. Stop using an unstable item and explain what moves rather than trying repeated temporary fixes.
The agreed service covers assessed minor mechanical fixings and non-specialist household furniture adjustments. Exclusions: Upholstery, antiques/conservation, powered mechanisms, load-bearing reconstruction, cabinet hinges, drawers, assembly of new items.