Masonry, plasterboard and other surfaces need different fixing assessments. Share what is known about the wall and nearby services. Existing holes do not establish suitable support for a heavier object, and unknown construction can require further review before installation.
A previous fixing position may be convenient but still unsuitable for the new item or its hanging system. Show any damaged wall finish around it. Filling old holes and repainting are separate tasks that should be specified in the enquiry.
The chosen position should allow for doors, furniture and normal room use. Agree the layout before drilling. A wall photograph with approximate dimensions can help identify conflicts without relying on a generic hanging height that may not suit the space.
The agreed service covers layout, hanging-system and substrate review, compatible fixings for assessed loads. Exclusions: Glass cutting, frameless glazing, conservation handling, oversized unsupported loads, electrical work.