The visible wall finish is only part of the mounting assessment. Suitable support and safe fixing locations must be established. Share known construction details and nearby services; a photograph alone cannot confirm concealed framing or guarantee every wall is suitable.
Provide the television model, mass and mounting-hole specification together with the bracket model. A bracket advertised for a screen size still needs compatibility checks. Do not assume a reused mount will suit a new television because its diagonal measurement is similar.
A large screen needs suitable handling space and a clear route to the wall. Mention stairs, tight rooms and fragile surroundings. Screen size and access help plan the job; the customer should not be expected to improvise unsafe lifting assistance.
The agreed service covers product/weight/bracket/substrate review and mechanical installation where suitable. Exclusions: Power points, in-wall wiring/cabling, electrical work, structural alteration, unsuitable mounts.