Preparation and coating stages may need time between them. Share any room-use restrictions and deadline with the enquiry. Scheduling can be discussed once the products and scope are known, without promising that every painted area will be ready for immediate cleaning.
Sometimes extending the coating to a natural edge gives a more consistent result than repeated spot work. Any additional area needs agreement in the quote. A small wall-section repaint does not imply that a whole room or house is included.
Staining from a leak or damp wall needs its cause addressed before a cosmetic finish is considered. Explain any moisture history and whether the area is dry. Touch-up paint is not a remedy for an active leak or concealed building defect.
The agreed service covers sound interior walls, light preparation, agreed local coating and colour-match assessment. Exclusions: Whole-house repainting, external facades, unresolved damp, lead/asbestos disturbance, structural patch work.