Preparation and coating stages may need time between them. Share any room-use restrictions and deadline with the enquiry. Scheduling can be discussed once the products and scope are known, without promising that every painted area will be ready for immediate cleaning.
A mark on intact paint is different from a dent, torn wall surface or loose coating. Show the affected area close up and from across the room. The underlying condition decides whether touch-up painting is appropriate or a separate repair is needed.
Sometimes extending the coating to a natural edge gives a more consistent result than repeated spot work. Any additional area needs agreement in the quote. A small wall-section repaint does not imply that a whole room or house is included.
The agreed service covers sound interior walls, light preparation, agreed local coating and colour-match assessment. Exclusions: Whole-house repainting, external facades, unresolved damp, lead/asbestos disturbance, structural patch work.