Colour, sheen and the condition beneath the coating all influence the result. An agreed repaint should not be described as factory refinishing. Matching neighbouring aged surfaces exactly cannot be guaranteed just by choosing a paint colour with the same name.
Small marks on a sound door can suit preparation and recoating, while peeling layers or damaged material may need a different approach. Photos should show the whole leaf as well as individual chips so the overall condition is understood.
Handles, hinges and nearby floor surfaces need an agreed protection plan. Explain whether the hardware is delicate or has a specialist function. Removal or refitting of components should be discussed, and no alteration to a certified door assembly is implied.
The agreed service covers small internal-door painting jobs, compatible surface preparation and agreed finish. Exclusions: Fire/smoke door certification or modifications, exterior coating systems, hazardous paint stripping, door replacement.