Colour, sheen and the condition beneath the coating all influence the result. An agreed repaint should not be described as factory refinishing. Matching neighbouring aged surfaces exactly cannot be guaranteed just by choosing a paint colour with the same name.
Small marks on a sound door can suit preparation and recoating, while peeling layers or damaged material may need a different approach. Photos should show the whole leaf as well as individual chips so the overall condition is understood.
Timber, coated composite and previously painted surfaces do not always take the same preparation. Send product information where available. A coating choice should follow compatibility checks rather than assuming any household paint can be applied over the existing finish.
The agreed service covers small internal-door painting jobs, compatible surface preparation and agreed finish. Exclusions: Fire/smoke door certification or modifications, exterior coating systems, hazardous paint stripping, door replacement.