Small marks on a sound door can suit preparation and recoating, while peeling layers or damaged material may need a different approach. Photos should show the whole leaf as well as individual chips so the overall condition is understood.
Timber, coated composite and previously painted surfaces do not always take the same preparation. Send product information where available. A coating choice should follow compatibility checks rather than assuming any household paint can be applied over the existing finish.
Rubbing, loose hinges and latch problems should be identified before painting. Extra paint can make tight clearances worse. Suitable hardware repairs can be requested separately, but a new finish is not a substitute for correcting an underlying door movement issue.
The agreed service covers small internal-door painting jobs, compatible surface preparation and agreed finish. Exclusions: Fire/smoke door certification or modifications, exterior coating systems, hazardous paint stripping, door replacement.